Welcome to https://movecalgarynow.com (the "Site"), operated by MoveCalgaryNow ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our services to request moving quotes. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or submit your information.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, email address, phone number, current address, destination address, move date, and details about your moving needs (e.g., size of home, items to be moved) that you voluntarily give to us when you fill out our quote request form or contact us directly.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site. We may also collect information about your device.

Tracking Technologies Data

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy section below. We may also use third-party analytics services (like Google Analytics, PostHog) which use cookies and similar technologies to collect and analyze information about use of the services and report on activities and trends.

Call Tracking Data

If you call a phone number listed on our Site, we may use third-party call tracking services to record call details such as the caller's phone number, the time and date of the call, call duration, and potentially call recordings for quality assurance and lead verification purposes.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

Facilitate the primary purpose of our Site: connecting you with third-party moving service providers ("Partners") who can offer you quotes for your moving needs.
Respond to your inquiries and fulfill your requests for quotes.
Send you information related to your quote request.
Improve the Site and our service offerings through monitoring and analysis of usage and trends.
Compile anonymous statistical data and analysis for use internally or with third parties.
Comply with legal and regulatory requirements.
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

To Connect You with Moving Partners

This is the core function of our Site. By submitting a quote request form or calling a number on our site, you expressly consent to us sharing the personal information you provide (including name, contact details, and move details) with one or more independent, third-party moving companies ("Partners") in our network. These Partners will use your information to contact you directly (via phone, email, or SMS) to provide you with moving quotes and information about their services. We share your information with these Partners for the purpose of fulfilling your request for quotes. We may receive compensation from our Partners for these referrals.

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, call tracking, and marketing assistance.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We are not responsible for the actions of third-party Partners with whom you share personal or sensitive data after we have facilitated the connection, and we have no authority to manage or control third-party solicitations. Once your information is shared with a Partner, it is subject to that Partner's privacy policy. If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

4. Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including connecting you with Partners and complying with our legal obligations, resolving disputes, and enforcing our policies. Usage data is generally retained for a shorter period, except when this data is used to strengthen security or improve functionality, or we are legally obligated to retain it for longer periods.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. You may request access to, correction of, or deletion of your personal information held by us by contacting us at movecalgarynow@gmail.com. Please note that we may need to retain certain information for recordkeeping purposes, to complete transactions, or when required by law. We may also decline requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical.

Please remember that requests regarding information held by our third-party Partners must be directed to those Partners themselves.

8. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

9. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services (such as the websites of our Partners), that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

MoveCalgaryNow

Email: movecalgarynow@gmail.com